Refund Policy

Improvica Project Planner is a Software-as-a-Service (SaaS) product delivered digitally. Access to paid features is typically granted immediately after successful payment.

Because the service is delivered instantly, subscription payments are generally non-refundable, unless required by applicable law.

You can cancel your subscription at any time. After cancellation:

• your plan remains active until the end of the current billing period
• you will not be charged again for the next billing cycle
• paid features may be removed after the billing period ends

We may consider refunds in exceptional situations such as:

• duplicate charges
• billing errors clearly caused by the payment system

Refund requests should be submitted within 14 days of the transaction date.

Email [email protected] and include:

• your account email
• transaction date (and invoice/receipt ID if available)
• a short description of the issue

Payments are processed by third-party payment providers. Refund processing time may depend on your payment method and bank.